Volare Yantis

Wellness.com Featured Provider
Volare Yantis
Mercy Clinic Family Medicine - Smith Glynn Callaway - Suite 220 Office

(417) 820-7450

Fax (417) 820-7455 3231 S. National Avenue Suite 220 Springfield, MO 65807
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
I felt this MD did not listen to the concerns or needs of myself or my family. I went to her for a few yrs with no improvement of the care I received. I would be on hold for a long time when I called and would not receive call backs in a prompt fashion. Follow up after visits was poor. The office would never follow up on lab results. I finally switched to a new physician after she misdiagnosed me a second time and then my husband as well.
I feel she does well with non complicated medical issues like colds, flu. However anything more complicated you are better with either a specialist or a different physician.
by TS xxx.xxx.157.100
October 07, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this family doctor answer all of your questions?
No, I left confused and frustrated
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
by Mother of 2 xxx.xxx.242.91
January 22, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.80.216
May 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.35.243
April 04, 2012
Did they follow up with you after your appointment?
Yes.
Did this provider listen to your input and concerns?
Yes
Did this provider rush your appointment?
No
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider promptly return your phone calls?
Yes
by Anonymous
August 17, 2011
Was the waiting area spacious?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
July 18, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this family doctor use current and safe equipment?
Yes
by Anonymous
June 01, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was it easy to make an appointment with this provider?
Yes
by Anonymous
April 24, 2011
They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They never left me for an extended period of time and I never felt ignored. I don't know of anywhere else that would've taken better care of me. I had a great experience. It was easy to get the appointment time that worked for my schedule. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by philreynolds
March 09, 2011
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Primary Specialty

Family Doctor

Practice Mercy Clinic Family Medicine - Smith Glynn Callaway - Suite 220
Gender Female
Certification American Board of Family Medicine
Business Hours
Monday:8:00 AM - 4:30 PM
Tuesday:8:00 AM - 4:30 PM
Wednesday:8:00 AM - 4:30 PM
Thursday:8:00 AM - 4:30 PM
Friday:8:00 AM - 4:30 PM
Saturday:Closed
Sunday:Closed