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Cain Dental Office Sc

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Cain Dental Office Sc
Cain Dental Office Sc
(9 Reviews)
> Get Phone Number & Directions
2100 West Court Street Janesville, WI 53548
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Consumer Feedback

(9 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
2.5 star average for Recommended
I just moved to the area and decided to try Cain Dental. I found them on my insurance's website as a listed provider. I called and they were able to get me in quickly, so I decided to see what it was like.

I will defiantly NOT be returning.

The office waiting area was dingy and very small. The receptionist was not very friendly, barely looked at me when she was talking.

I arrived early for my appointment, but still was not taken back to the exam room until 30 minutes past my appointment time. I was a uncomfortable with how outdated everything looked in the back/exam area. It looked like nothing had been changed since the 80's. I wondered how up to date their equipment was as well.

Once in the exam room I had x-rays, which they had to redo several times because they could not get a "decent" image--made me wonder if it was because the equipment was super old.

I waited for the dentist in the exam room another good 40 minutes. I was not provided any reading material and there was no TV, so it was extremely boring to wait.

Once the doctor came in I was immediately uncomfortable. He did not introduce himself and just sat down and looked at my charts. He seem to be in a bad mood (but, I think he just may have a bad/unfriendly personality overall). The first thing he said was how I had bad dental insurance that didn't cover much. Thanks, I know. He had absolutely terrible bed side manner and made me even more nervous than I already was about having my teeth examined.

Once he began examining my teeth he was SO rough! I have NEVER had such a sore mouth after an exam. He just poked and jammed his little metal pick around as I was obviously uncomfortable. Thankfully I did not have any cavities because I can only imagine how badly it would have hurt with the way he was carelessly jabbing around. I am uncertain how through his exam was and I definitely did not want to ask him any questions, he seemed extremely rushed and like he did not have time for any patient questions or concerns.

After his exam the actual cleaning was done, which was frustrating because that could have been done while I was sitting there in the exam room for 40 minutes waiting to see the doctor...

I would never recommend this dental office. It was the worst I have ever been too. If you have medicaid and have no other options, I would search long and hard and maybe even go into Madison for a dentist that accepts medicaid. I have a choice of many dental offices with my insurance, so I will for sure not be going back. TERRIBLE. I had to wonder if this place was so dingy and the dentist was so terrible because they are one of the only places that takes medicaid in the area....pretty sad if you ask me.
by SO xxx.xxx.37.223
July 19, 2013
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Does this provider promptly return your phone calls?
Yes
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
by Anonymous xxx.xxx.125.155
April 16, 2013
I left this office in tears. I've never experienced a more unprofessional and downright rude Dentist in my life. Not only did he manhandle my mouth with super shaky hands and stick his metal poker straight into the area I just specified was extremely painful and sensitive, he refused to diagnose why I was experiencing the pain on that side of my mouth. He told me that what he "guessed he would do" for me on my Medicaid (which he made a point of mentioning more than once) would be a cleaning and fill the cracked filling on the other side of my mouth, "so go ahead and make an appointment on your way out the door." He hadn't even addressed the pain I was in...which was the entire reason I went there in the first place. When I asked him why my tooth was so sensitive and painful, he told me that he couldn't see anything on my x-ray...but that my root was probably dying and he doesn't do root canals...so go see someone else if I have a problem with it. I left in tears, without any proper diagnosis or relief. I felt like they didn't really care about helping me at all.
by Anonymous xxx.xxx.235.80
January 25, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did you experience any unnecessary pain while your teeth were cleaned?
No
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.64.147
December 05, 2012
I have been going to Dr. TIM Cain for years. Although I admit he could be more gentle, I have never experienced lingering pain. He always goes out of his way to schedule me and my husband during our short windows of opportunity while visiting the U.S.
by Cindy xxx.xxx.197.57
August 08, 2012
They ignored my questions and my appointment seemed rushed. Their staff is very friendly and professional. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The office was easy enough to find. I'm in pain for over a yera now and going there has made me afraid to go to the dentist.
by Anonymous xxx.xxx.182.140
April 27, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.18.245
April 13, 2012
I couldn't believe how much pain I experienced after my appointment. I was in agony for MONTHS. I ended up needing a root canal after my last visit to that pricks office!!!! They didn't have a good reputation at all but i was new to the area and didnt know of any other dentists on the state insurance that i could go to in Janesville, finally herd of Dr. Flemming but they dont do root canals so i searched and searched and finally found a dentist in Milwaukee to fix Dr Cain's HORRIBLE job!!!! he is the WORST DENTIST EVER! SO Rude, Inconsiderate, and plain out NASTY! Took me 5 months but i finally got what i needed fixed and i feel alot better. BUT PLEASE DONT EVER GO TO THAT OFFICE, especially dont take your children, they are 10x more rude to them. Poor kids, they already are scared to go there and they make their visit HORRIBLE!!
by Jill
June 30, 2011
Do you trust this dentist to only recommend dental procedures you need?
Not at all. Every time I go in they recommend an expensive procedure I don't need
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
by Anonymous
March 15, 2011
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Map and Directions
2100 West Court Street, Janesville, WI 53548