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Mesec J Charles DDS

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Mesec J Charles DDS
Mesec J Charles DDS
(8 Reviews)
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240 North Main Street Burlington, WI 53105
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
This provider was polite. His reception staff was rude though. The place was clean and orderly, but equipment was dated. I saw this provider three times within a year for a cleaning, root canal, and a crown. It was awful. I was left alone for a long period of time during the visits, and when I was worked on he and the assistants just spoke of his vacations and cars which was really off putting. During the root canal, the injection wore off and I could feel everything, so then I was given more meds, so much that I was numb for two days and sick for about three days after. Then before he finished he filed my teeth so low on one side that my bite is uneven and my teeth no longer touch in the back on the left side. He made the crown in his office and said it would stay as it was "tension loaded" but after three years it has completely crumbled and needs replacing.

I started seeing a new dentist last year and the new dentist sas astonished at how poorly the work I had at Burlington Family Dental was done. I will not go back. My husband followed me to the new dentist and our famiky members have gone elsewhere also.
by D.L. xxx.xxx.104.159
January 15, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.81.98
March 28, 2013
Does this dentist use current and safe equipment?
No; the equipment needs to be updated
Have the fillings, crowns, or veneers you've received lasted?
No, they didn't last more than a week
Are you going to visit this provider again?
Not if my life depended on it
Did the staff call you to remind you about your upcoming appointment?
No, their staff isn't organized at all
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
by Anonymous xxx.xxx.65.28
December 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.96.80
July 19, 2012
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous xxx.xxx.232.6
June 11, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Was it easy to make an appointment with this provider?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
December 05, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
November 30, 2011
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Was the dental equipment clean?
Yes
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
March 08, 2011
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Map and Directions
240 North Main Street, Burlington, WI 53105