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Granger Pediatric Dentistry

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Granger Pediatric Dentistry
Granger Pediatric Dentistry
(47 Reviews)
> Get Phone Number & Directions
3725 West 4100 South Salt Lake City, UT 84120
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Consumer Feedback

(47 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Was this provider's office too cold?
Not at all, it was the perfect temperature
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
by Happy Dad xxx.xxx.7.253
January 14, 2014
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was the waiting area spacious?
Yes
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.161.51
January 02, 2014
The staff made me feel like I was bothering them. They are rude and unfriendly. They have been continually ignorant, men. and hostile with my son who has autism. Do not take your children there is they are disabled and Hispanic.
by anonymous xxx.xxx.71.100
December 28, 2013
The appointment was great, they were very calming to my over anxious 4 year old and it was a nice environment. My advice is to ask questions about the x-rays. I was quite shocked to learn that the panoramic x-ray was not covered by my insurance and even more shocked that they did not mention it could possibly be an uncovered expense at the visit. I wasn't even asked before they did the x-ray. They just took him back and did the x-ray. If I would have known I would have declined. Also beware of the front desk employees, I called to ask questions about the bill and the lady was very RUDE and basically told me that if I have a problem to call my insurance. It would have been very easy for the front desk person to look at my account and determine that the insurance company denied the panoramic x-ray. The front desk employees can learn a thing or two from the staff in the back that handle patients. There are so many other dentist ins this valley that you would think that customer retention would be important.
by Anonymous xxx.xxx.100.243
April 24, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's office easy to locate?
I got lost, but eventually found it
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.184.110
January 21, 2013
Did this provider answer all of your questions?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous xxx.xxx.167.13
October 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.109.196
February 23, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. I felt like my needs were mostly met, but they didn't make any extra effort. The office was easy enough to find. I would never visit them again. I was very disappointed.

My daughter needed to have work done on her teeth and the front staff reassured me that the sedation process was included in my deductible. I ask them several times to just make sure and was reassured YET again by the office manager herself. Well several weeks after the work and been completed I received a bill in the mail for the amount of the sedation. I was told that this bill was now past due and that the sedation policy had been changed and now I was responsible for the procedure. AND now my checks are about to get garnished because I wasn't able to pay them the outrageous sedation amount at the time it was due. Granger Pediatric has a shady front office staff and they need to learn how to do their job when working with insurance companies. I don't recommend them at all.
by Mad Mom xxx.xxx.113.4
February 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.4.22
January 13, 2012
I took my daughter here for a second opinion and they were great - very understanding and willing to look at different options for her treatment. Personable and respectful.
by Anne
December 19, 2011
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Map and Directions
3725 West 4100 South, Salt Lake City, UT 84120