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Center for Oral & Facial Surgery PLLC

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Center for Oral & Facial Surgery PLLC
Center for Oral & Facial Surgery PLLC
(6 Reviews)
> Get Phone Number & Directions
2900 Kirby Road Memphis, TN 38119
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Please dont do busy with them I have dental insurance with humana. I went in today to have four impacted wisdom teeth removed. My total was $1246 out of pocket when I questioned them they were rude and the administive assistant advised me I couldn't read. Although I was in pain Imade a the choice to leave after doctor staples advised I'd probably be better off with a white doctor. I was able to get an appointment today with another dentist and with my insurance my out of pocket was 575. I was reading and understanding my benefits just fine Dr. Staples staff was incompetent and failed to provide quality customer service. Had I not been able to read I would have over paid by $675 and received below par service. Memphis Oral & facial Surgery can expect me to follow up with a complaint to several different sources. Any reasonable person would have tried to see why they lost a 1200 sale but insyead he said he was confident that he staff was not rude and a whot doctor could serve me better
by Tyaire Henderson xxx.xxx.120.35
September 28, 2013
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.175.145
April 22, 2013
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Was this provider's office clean?
It could have used some cleaning
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Was this provider's staff friendly?
Not Really
by Anonymous xxx.xxx.42.80
January 11, 2013
Good upfront information and explanations - staff and doctor made me feel at ease. Surgery went well for the most part.

Recovery/after Surgery Care is lacking!
by JT xxx.xxx.85.125
October 23, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider late to your appointments?
No, they were on time
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
October 13, 2011
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Were you able to relax during your appointment?
No, I was on edge
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
by Anonymous
June 08, 2011
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Map and Directions
2900 Kirby Road, Memphis, TN 38119