Dr. Heros is a very kind and experienced dentist who treats our whole family from age 10 to 64. We are long time patients and we drive from another city 35 minutes out which should tell you how we feel about Dr. Heros and his staff. We feel he always does gives us options in our treatments and listens to what we have to say and how we feel which is very important because your teeth are part of your Heath and hygiene as much as cosmetic. You would be wise to choose this dentist and his staff.
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
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