Rosen James J DDS

Rosen James J DDS
Rosen James J DDS 701 North Hermitage Road Hermitage, PA 16148
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
him and his staff are great with kids.
by Terri L Bundy xxx.xxx.212.105
February 14, 2019
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.136.231
February 27, 2013
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you experience unnecessary pain during your visit?
No
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.181.245
January 24, 2013
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Would you refer this provider to a family or friend?
Yes
Did this provider use excessive foul language?
No
Was this dentist's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.136.27
January 17, 2013
i was only there 15 min. & this was the worst experience i have ever had anywhere. i have nothing to say about the dentist because i never made it that far.the receptionist was so rude. we called because we were lost and she could not even give us directions. when we finally found the place we were probably 9 minuets late. and she said "dont worry its okay""dont feel bad that your late"" iv had 5 people today that got lost and could not find the place!" " i always try to give good directions but im not very good" so i felt better about being late. but she was very misleading. i have not got my sons insurance card yet through the mail. when she asked for it. i dug through my purse trying to find anything to replace that. and i gave her a old card. and she could not pull up the numbers with. and was being very very rude about it. i asked " can i call and try and get the numbers" and she yelled at me and said " ME? IM NOT CALLING THATS NOT MY RESPONSIBILITY!! thats yours!" and i calmly said no.. II will call on my cell phone.. so i called and got no answer. [[the whole time my son is underneath the chair because the lady was being so mean. he was there from the min. she started being rude! ]] so i asked if i could reschedual and she got very upset and short with me and said " im NOOT reschedualing you" i stood there and said nothing because i was confused..she went on a list of reasons why we were not worthy of being reschedualed in that office. one being that we ware late after she admitted she cant give directions and 5 other people were late that day because they could not find the place and shes bad with directions." and after she was done listing things to me. i said " so you mean i have to find a different dentist?" and she said yeah because___and started to go on again.i said okay thanks,got my son to come out from under the chair where he darted to the door. i have never seen him act like this in my life! and im very glad i did not tell him it was the dentist. and only said the doctor is going to look at your teeth. because im sure it would have effected him. if it has not already. i left the place in tears. i dont understand.
by ... xxx.xxx.60.113
October 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.116.235
February 08, 2012
The staff and Dr. Rosen are excellent with my son!
by Tammie
October 18, 2011
The nurse and Doctor were wonderful!!! The receptionist was not very pleasant and seemed to be bothered if there were any questions asked.
by Jessica
September 26, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider late to your appointments?
No, they were on time
Does this provider give unbiased advice?
Yes
by Anonymous
September 18, 2011
Dr. Rosen is my son's dentist and is THE BEST in the area! My son has NEVER been anxious about seeing him. The staff is very professional and very child friendly!
by Tammie
August 02, 2011
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