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Diversified Dental Services

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Diversified Dental Services
Diversified Dental Services
(13 Reviews)
> Get Phone Number & Directions
2024 West Henrietta Road Suite 1C Rochester, NY 14623
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
I have been a patient at Diversified for a very long time. I love Dr. Lowenguth, and completely trust him with my teeth. As of this writing , however, he employs a dental hygienist who I have grown very weary of. Simply put, when she cleans your teeth, you bleed. Not a little bleeding, but a lot of bleeding. My last cleaning was 4-weeks ago and my gums are still tender and sore, I bleed now each time I floss and brush.

While I do not want to leave Diversified, the anxiety this hygienist has been causing me for the past few visits is pushing me out the door. Otherwise, I highly recommend Mark; he is a very good dentist!
by Mad Dawg xxx.xxx.211.66
July 16, 2016
Were the restrooms clean at this provider's office?
No, they definitely weren't clean
Was this provider's office too loud?
Yes, they need to move to a quieter location
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Did this provider rush your appointment?
No
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
by Anonymous xxx.xxx.29.187
October 14, 2013
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Are you going to visit this provider again?
Without a doubt!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.221.211
June 21, 2013
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.120.113
May 13, 2013
The staff was below average and I was not listened to at all. I went in complaining of a slight toothache. That complaint was ignored as they did what they wanted to do instead and I was told the decay I was complaining about was minor. Six weeks later when I renewed my complaint I was told the decay was now into the nerve and the tooth needed a root canal. Beyond that the office screwed up my bill and took forever to correct it.
by Tom Carboe xxx.xxx.214.185
March 25, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.11.161
March 08, 2012
Was this provider's office too loud?
No, it wasn't too loud
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this dentist answer all of your questions?
Some were answered
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
by Anonymous
December 30, 2011
Was this dentist friendly?
Yes
by Anonymous
November 30, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
October 12, 2011
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
by Anonymous
August 22, 2011
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Map and Directions
2024 West Henrietta Road Suite 1C, Rochester, NY 14623