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Pelham Family Dental Arts PC

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Pelham Family Dental Arts PC
Pelham Family Dental Arts PC
(8 Reviews)
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87 Wolfs Lane Pelham, NY 10803
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
This place is the most disrespectful group of people you want to deal with including the receptionist desk and the dentists. The tension is this place is so tense you can fell it as you wait for dozens and dozens of minutes to be seen. The receptionist girls are so tense you can sense they are so unhappy being there due to pressure. Its a tiny place so all the receptionists are on top of each other. They are money money money and not so much worried about your dental needs. The brother sister tandem is quite hysterical as the sister is rude and will rush you out of your seat. The brother is a dentist who is so rough on your mouth you will not believe it. Further, like other posts here if you miss an appointment they charge you something like $175 and have a nasty attitude about it as well!! Whoa, stay away from this tiny little hole in the wall place
by Lawrenceia Friede xxx.xxx.204.110
December 02, 2016
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.202.126
December 02, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.87.181
August 29, 2012
I was recommended to this dentist office by a friend. On my first visit they asked me to put my credit card on file. I was surprised by this request and told them I did not feel comfortable. They were not happy with this response but did not pressure me anymore. During my visit I was told I needed to get a few of my fillings replaced. I accepted this at the time but when I heard how much money they would cost I was taken aback. On the day of my next visit my husband ended up in the hospital. I forgot about the appointment due to this personal matter. I did not hear from them until two months later when I received a bill in the mail saying "Past Due." The bill said I owned them $275!!!!!!!!! This was for the visit I couldn't make for personal reasons. On the bill it said I owed $175 but because I was late they added $100 and if I don't pay it in time they will add another $61!!!!!!!!!!! I am in total shock. They expect me to pay $275 for a service I didn't receive. When I talked to my friend that recommended this place she also said she was battling with them over ridiculous charges. Needless to say my lawyer will be handling this and I WILL NEVER GO BACK!!!!!
by Very Angry xxx.xxx.236.47
July 20, 2012
They always take that extra step to make me feel special. I always enjoy my appointments here. Their dental equipment is always very clean. I can tell they sanitize it all the time. They always made sure that I wasn't in any pain. I keep records of all my dental procedures, so I appreciated them giving me an invoice right when I asked. They are very organized and professional. They gave me all the information I needed about fees and payment plans before they scheduled my treatment. I appreciated them giving me enough information to consider my options before paying for it.
by Catherine
October 24, 2011
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
October 12, 2011
Based on my experience, I wouldn't recommend them to my friends or family. They are almost always unavailable. It was difficult to get an ideal appointment time that fit my schedule. I felt a little pressured to buy products, but it wasn't overbearing. Still, I wish they had been a little more professional. They've answered a couple of my questions over the phone, but most of the time I have to schedule an appointment. I was worried that the veneers and fillings I got would fall off quickly, but they lasted exactly as long as they were supposed to. They did a good job putting them on.
by Bronx Patience
April 11, 2011
My teeth cleanings have always been very comfortable, and I've never experienced any pain. They always go above and beyond to make sure I'm relaxed. I loved how gentle and careful they were while they were flossing my teeth. My gums didn't bleed at all. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
by Juan Sanchez
March 09, 2011
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Map and Directions
87 Wolfs Lane, Pelham, NY 10803