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George Rakes

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George Rakes
Dental Specialties Pc
(8 Reviews)
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1411 J F Kennedy Drive Bellevue, NE 68005
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Absolutely love the staff and the doctor is wonderful with small children! I would recommend them very highly to anyone looking for Pediatric Dentistry
by Kathleen Baker xxx.xxx.161.154
December 02, 2016
Let me just say, that although the dentists are quite capable, I have to question the staff, in particular the administrative staff. First of all, when I first called the Bellevue office to get some billing things straightened out, the woman who answers the phones is very argumentative, and even went as far as giving me her wrong name. None of the women who answer the phones, whether at the Omaha or Bellevue office ever identify themselves. This is something that is usually taught in the medical community...I know from experience. The woman in Bellevue told me her name was Rebecca, when later on I found out it's actually Pam. She refused to allow me to talk to anyone else other than her, she wouldn't allow me to talk to her supervisor. She told me that I would have to talk to Dr. Rakes. I asked for his voice mail, I was told he didn't have one. That seems to be pretty absurd. All doctors have voice mail.
This office is trying to collect a debt from my daughter through their collection agency when lawfully they can't. I filed bankruptcy Jan 2010, and Dental Specialties was listed as one of my creditors. Not only that, the office visits are over 4 years old, actually dating back from 2007. According to my attorney, there is a statute of limitations of 4 years.
The office also denies receiving a notice from the Bankruptcy Court when I have proof that they were notified. As far as their staff and their billing practices go, I will never promote this office to anyone.
I have reported them to the BBB, and Dr. Rakes gave false information in his feedback.
I've lost total respect for this office.
by Anonymous xxx.xxx.218.193
January 02, 2014
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.49.81
April 03, 2013
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Did this provider answer all of your questions?
None of my questions were answered
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.11.218
January 16, 2013
Were the waiting room chairs comfortable at this dentist's office?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by bellevuemomma xxx.xxx.167.234
October 30, 2012
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Would you recommend this dentist to others?
I Already Have
Was this provider's staff friendly?
Yes, they went above and beyond
Was this dentist friendly?
Extremely Friendly
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
August 09, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
August 01, 2011
They have a very good professional reputation. I know that I'm under the care of an expert. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I'm very confident that my health is their top priority, and I know they would never recommend any sort of dental procedure that I didn't need. I trust them completely.
by Momof2
July 07, 2011
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Map and Directions
1411 J F Kennedy Drive, Bellevue, NE 68005