Bonita Yapa DDS, Dr.

Bonita Yapa DDS, Dr.
Cosmetic & Family Dental Center 30555 Southfield Road Suite 310 Southfield, MI 48076
Add a Review

Consumer Feedback

(26 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Very professional practice. Informs you of plans of your treatment and preventative care. Very friendly and courteous staff.
by Richard Thorpe xxx.xxx.176.46
February 19, 2017
Wonderful atmosphere. Been patronizing her business for 17 years now. Always a very good experience. She, and her staff, are on the ball. She does oral screenings during her exams too. She noticed a white spot in my upper gum and I had to have it removed, and although it was benign, my old dentist never performed this type of exam. Keep up the great work Dr. Bonita Yapa and Staff!!!
by Brian G. xxx.xxx.166.135
December 09, 2015
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Mrs. Yvette Sample xxx.xxx.24.225
January 28, 2014
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
by Anonymous xxx.xxx.220.81
September 19, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider have helpful information available online?
Yes
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.26.194
June 18, 2013
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did you receive sample toothbrushes or toothpaste to take home?
Not at all, they rushed me out the door
Have the fillings, crowns, or veneers you've received lasted?
Not at all, they fell off almost as soon as I walked out the door
Did this dentist answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.175.238
June 09, 2013
The office was very easy to locate. I didn't have any trouble finding it at all. It was nice of them to offer some sample toothbrushes and toothpaste for me to take home. I was able to figure out which toothpaste I liked without having to buy anything. It is obvious that their office is cleaned regularly. It was fantastic. They always take that extra step to make me feel special. I always enjoy my appointments here. They made the extra effort to make sure every question and concern I had was addressed. Dr. Bonita Yapa recently found a small white spot in the roof of my mouth. They set me up with an oral surgeon and I had it removed. The fear was that it might be malignant. Whatever the results are, (in a couple of weeks), I will be grateful to my dentist who DOES sweat the small details of her patients health, before they become large. (I'd much rather have a woman's smaller hands in my mouth over a man's larger hands in my mouth, any day!) Great job always done here and I'm forever appreciative to this Dentist for her care and attentiveness to her patients oral hygiene, warding off smaller problems before they become large problems.
by Brian Scott xxx.xxx.166.135
March 05, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Are you going to visit this provider again?
Without a doubt!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by miss ann xxx.xxx.1.115
February 25, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Eddie xxx.xxx.166.135
January 11, 2013
Did you experience unnecessary pain during your visit?
No
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.182.94
November 14, 2012
Add a Review