Michael Smith MD Pc

Michael Smith MD Pc
Michael Smith MD Pc 145 Rochdale Dr S Suite C Rochester Hills, MI 48309
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Consumer Feedback

(13 Reviews)
4 star average for Service
4 star average for Environment
4 star average for Expertise
4 star average for Staff
3 star average for Recommended
4 star average for Value
From the moment I met Dr. Smith I did not have a good vibe from him. He was very arrogant and his bed-side manner was not much to be desired. When he took my medical history, I felt rushed and that he did not want the complete information. When he started my exam, he took blood and did my yearly. When I asked him what was he testing for, he said " we will talk about it next month at your next appointment". Even though this is my second child, it has been 8 years since my 1st child and I couldn't remember all they test for. But he still would not tell me what he was testing for. Then about a week later his nurse calls me to tell me that I have low Thyroid. I have never had a thyroid problem in my life, so I questioned how could this just happen now. The nurse said she didn't know and told me to start taking Thyroid medication right away. I didn't trust what he was telling me, so I get re-tested by my Family doctor who said my Thyroid was fine. Dr. Smith never said lets wait a week and re-test just to make sure since I have no prior Thyroid issues. I then found another OBGYN doctor and canceled my next appointment. I requested my records be faxed to my new doctor and it was not done. I had to go to the office and pick them up myself. At my new doctors appointment, (which is now 5 weeks from when I last saw Dr. Smith), she told me that I had a yeast infection that looked really angry. It was on my results from my yearly that Dr.Smith did. And he had the results the whole time and did not call to inform of the infection. I had started to feel some abdominal and back pain but did not know it was, now I do. And this could have been treated immediately, not 5 weeks later. I would not recommend Dr. Smith to anyone, I don't trust him. Look for another Doctor, one who still cares for their patients.
by EC xxx.xxx.192.23
December 09, 2014
Does this provider remember you and your circumstances at every appointment?
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office easy to locate?
Fairly Easy
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Kayla xxx.xxx.211.0
January 14, 2014
Does this OBGYN use current and safe equipment?
Was this provider's office clean?
Yes everything was neat and sterile
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this OBGYN fully explain your treatment's risks and benefits?
by Anonymous xxx.xxx.105.195
January 08, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous xxx.xxx.48.121
December 13, 2012
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Did this OBGYN fully explain your treatment's risks and benefits?
Yes, in-depth
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider welcome questions?
Yes, they don't mind answering my questions
by ranger520 xxx.xxx.228.166
November 03, 2012
I have been going to this doctor for 22+ years. The staff & doctor have always been good to me.
by ranger520
February 29, 2012
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
October 12, 2011
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
by Anonymous
September 22, 2011
He barely gave me any information at all. I had to do my own research to get my questions answered. Ultimately, I left this practice and went to another doctor. When describing the care I had received to the new OB he said "It's hard to be a dick in this specialty." When he did a D&C on me for a failed pregnancy at the end of my first trimester, he sent me home with no pain medication! I ended up in the ER twice in the next 5 days for heavy bleeding and severe pain. My new doctor was shocked that he had not ordered genetic testing on the tissue that he had evacuated from my uterus which made further treatment more difficult to plan. When comparing him to others in their field, I would say he is by far the worst I have ever seen. I will never return and have steered various people out of and away from his practice. His staff tries hard to please but they are just not working with a quality doctor. They are well aware of how he is with patients and have tried to help him soften his bedside manner but to no avail. It was good for me to have had this experience. I am soon to finish my professional medical education and have definitely learned how NOT to treat patients!
by Miserable Experience
July 09, 2011
Would you recommend this provider to others?
Was this provider's office clean?
It was satisfactory
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
by Anonymous
May 26, 2011
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