Brien Smith, MD

Brien Smith, MD
Henry Ford Medical Center Lakeside; Henry Ford Medical Center Troy; Henry Ford Medical Group 2799 W Grand Blvd Detroit, MI 48202
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Consumer Feedback

(2 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Recommended
4 star average for Recommended
It never fails how long I have to wait on hold when I call them. I'm always put on hold forever and I find myself not even wanting to call. They are always prepared for my appointment and remember everything about me. Their office was nice and quiet. I was worried it would be overly loud but it was fine.
by Mecho
June 06, 2011
They were qualified and knowledgeable. I could tell that they've been doing their job for quite a while. It was not easy to reach them in an emergency. I had to call several times before I finally reached them. Not only did they not welcome my questions, they just dismissed them as unimportant. I felt like they didn't really care about helping me. Every time I've called and left a message, I've never heard back. It's impossible to reach him unless you're in the hospital. Even then, he seems put out. Very arrogant.
by mcf
April 28, 2011
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