Thomas Kingston, MD

Thomas Kingston, MD
Urology Consultants 400 Highland Ave Ste 7 Salem, MA 01970
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this urologist thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this urologist offer flexible appointment times?
Absolutely! I never have a problem!
by Basil Katsulis xxx.xxx.31.204
December 13, 2013
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this urologist use current and safe equipment?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by kmc xxx.xxx.97.142
August 30, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider's office too cold?
No, it was fine
Did this urologist use excessive foul language?
No
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.143.228
April 09, 2013
I was nervous and anxious to be seeing an urologist since I have never been to one before. The front desk associates are old lady's that are extremely rude and look like the kind of lady's you would see in a bowling alley early in the morning. The elderly medical assistant that took my blood pressure and temp stunk like cigarettes and again did not try to make me feel confortable. When Dr. Wong came in he was extremely rushed and had to odasity of dictating his diagnosis right in front of me ! overall this was a horrible experience! Look around and find another place your insurance is accepted which I'm sure there are many.
by rxl xxx.xxx.199.14
January 08, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was the waiting area spacious?
Yes, extremely spacious
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.94.111
December 05, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did you spend a lot of time in the waiting room at this urologist's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous xxx.xxx.47.149
November 01, 2012
Does this provider promptly return your phone calls?
Yes
Does this urologist give unbiased advice?
Not really. It felt like they just cared about making money.
Did you spend a lot of time in the waiting room at this urologist's office?
The wait wasn't terrible, but it wasn't the best
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.39.209
October 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Isadora xxx.xxx.240.248
July 09, 2012
Was this provider's office too cold?
Yes, I was freezing
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you leave the office feeling satisfied with your visit?
Completely!
Does this urologist use current and safe equipment?
Yes, the equipment is very advanced!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
December 29, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this urologist promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this urologist leave you unattended for an extended period of time?
No, I was always attended to
Did this provider answer all of your questions?
Yes
by Anonymous
December 11, 2011
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