Dental One Associates

Dental One Associates
Dental One Associates 67 Thomas Johnson Drive Frederick, MD 21702
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Consumer Feedback

(4 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
They overcharged me $100 over what they are allowed to charge per their contract with my Insurance Company. I figured this out on my own, meaning they weren't even going to tell me. Once I confronted them about this, they said that they will give me a credit on my account. I asked for the money back and have been waiting for 2 months now for a check coming from their "corporate office" in Florida. I'm going to file a complaint with the BBB, and possibly file a suit in small claims court if I don't get my money back real soon.

Save yourself some trouble and go somewhere else. This is the worst business practices I have ever seen from a dentist office... absolutely unbelievable.
by jon xxx.xxx.3.94
July 18, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.237.87
May 12, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Was this provider's office clean?
Yes everything was neat and sterile
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
by Anonymous
August 09, 2011
I'm pleased with the level of dental care we've received at this office. My children of various ages as well as my husband and I have all been treated at Dental One. The dentists and hygenists are thorough and courteuos. Each time we called to make appointments, we were able to schedule visits within a week or two even for preventative care.

My one complaint about this office is that they can be very difficult to reach by phone. They mentioned that their answering service had been acting funny several months ago, but it still seems like it can take several attempts to actually reach a human.
by Momofmany
April 28, 2011
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