Dental One Associates

Dental One Associates
Dental One Associates 10630 Little Patuxent Parkway Suite 410 Columbia, MD 21044
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Consumer Feedback

(5 Reviews)
Service
2.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
2.5 star average for Recommended
Value
5 star average for Value
I would not suggest using Dental One Associates. It's impossible to talk to the billing office and get a response. I have been dealing with a matter since Nov. 2013 and it's now July 2014. They owe me my payment back and when I called to ask them about it they laughed and said "oh yes you payed and your insurance company paid too" and then they transferred me to the office manager who wasn't there and will not call me back.
You would think they would have noticed there was a double payment, but unfortunately they didn't and since they won't call me back I can't get my money back.
Note: They sent a collections agency after me while waiting for the insurance company to pay, which is why I went ahead and sent them a check. They were fully aware I was paying late and I even received a letter giving me an extended deadline in which my payment was in before that date. Maybe I should send collections after them now.

by E xxx.xxx.167.148
July 22, 2014
Did they follow up with you after your appointment?
No, but they said they were going to!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Are you going to visit this provider again?
Not if my life depended on it
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
by K. Green xxx.xxx.9.130
October 23, 2012
Did you experience unnecessary pain during your visit?
No
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
December 12, 2011
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
by Anonymous
May 11, 2011
by marylandnurse
January 01, 2010
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