Brian Robertson, DDS

Brian Robertson, DDS
West Baltimore Dental 3322 Frederick Avenue Baltimore, MD 21229
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Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.37.191
August 12, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider use excessive foul language?
No
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.159.130
July 01, 2013
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.99.142
May 11, 2013
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
by Anonymous xxx.xxx.107.96
April 29, 2013
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Does this provider have helpful information available online?
Yes
Was this dentist's staff friendly?
Yes, they went above and beyond
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.107.80
April 16, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
by Anonymous xxx.xxx.65.207
April 01, 2013
Would you recommend this dentist to others?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.160.70
March 15, 2013
by Anonymous xxx.xxx.226.236
March 04, 2013
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
by kelly ziegler xxx.xxx.8.74
February 21, 2013
Have the fillings, crowns, or veneers you've received lasted?
Not really, they only lasted a couple of weeks
Did you receive sample toothbrushes or toothpaste to take home?
A couple, but not very many
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you experience unnecessary pain during your visit?
A little, but it was bearable
by Max xxx.xxx.41.68
October 24, 2012
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