Rukmini Kenia, MD

Rukmini Kenia, MD
Pediatrics And Adolescent Med 65 Springfield Rd Westfield, MA 01085
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Consumer Feedback

(8 Reviews)
4.5 star average for Service
4.5 star average for Environment
4 star average for Expertise
3.5 star average for Staff
4.5 star average for Recommended
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
by Anonymous
December 02, 2013
This practice has some very good Doctors. I have had my kids here since they were born ( over 18 yrs) and they never cease to amaze me with their knowledge and skills in diagnosing. The wait is never long, you can always get an appt when you need it and they have good bedside manners and work well with children and their parents. I am highly satisified and consider myself picky. I would recommend Dr. Kenia and her practice.
by Julie
March 27, 2013
Did this provider answer all of your questions?
Was this provider's staff friendly?
Did you leave the office feeling satisfied with your visit?
by Eugenia
August 23, 2012
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider have an entertaining selection of waiting room magazines?
by Anonymous
February 21, 2012
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
September 29, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
August 30, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
June 03, 2011
They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. They never left me for an extended period of time and I never felt ignored. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They always make sure to return my phone call as soon as possible. They've never left me waiting. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by kim
April 21, 2011
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