Shelly Berkowitz, MD

Shelly Berkowitz, MD
51 Locust St Ste 5 Northampton, MA 01060
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
Was this doctor friendly?
Yes
Was this doctor's staff friendly?
Yes
Does this doctor use current and safe equipment?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely
by Anonymous xxx.xxx.202.228
July 22, 2014
Did this doctor answer all of your questions?
No, I left confused and frustrated
Would you recommend this doctor to others?
Absolutely Not
Was this doctor's staff friendly?
Not Really
Were the waiting room chairs comfortable at this doctor's office?
They were average
Does this provider remember you and your circumstances at every appointment?
Not really
by Unsatisfied xxx.xxx.125.205
May 14, 2014
Did this doctor answer all of your questions?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Does this provider take that extra step to make you feel special?
Yes
by ananamous xxx.xxx.197.199
May 08, 2014
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor friendly?
Extremely Friendly
Does this provider remember you by name?
Always
by Very happy patient xxx.xxx.199.237
May 07, 2014
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did this doctor answer all of your questions?
Yes
Would you recommend this doctor to others?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you feel that your waiting time was acceptable?
Absolutely
by elizabeth besser xxx.xxx.28.165
April 18, 2014
One of the most frustrating doctors I've dealt with. She immediately dismisses any health concerns you have in the most condescending way possible. And even worse, if you're a woman she'll tell you it MUST be something to do with your reproductive system, even if it's a cold. I went to see her after having a terrible sore throat for over a week. She thought it was sinus drainage and I had to practically beg her to give me a strep test. It came back positive.
by C xxx.xxx.143.247
July 22, 2013
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Are you going to visit this provider again?
Not if my life depended on it
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was the waiting area spacious?
No, it was rather cramped
by Anonymous xxx.xxx.115.31
April 03, 2013
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Would you recommend this family doctor to others?
Absolutely Not
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous xxx.xxx.10.12
February 28, 2013
Does this provider promptly return your phone calls?
Yes
Was this provider's office too cold?
No, it was fine
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.125.142
February 12, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Are you going to visit this provider again?
Without a doubt!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.134.248
September 21, 2012
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