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Shelly Berkowitz, MD

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Shelly Berkowitz, MD
(24 Reviews)
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51 Locust St Ste 5 Northampton, MA 01060
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Not if my life depended on it
by nj pack xxx.xxx.27.252
August 22, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
January 27, 2012
Was this family doctor's staff friendly?
Yes, they went above and beyond
by Anonymous
December 15, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
October 21, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider listen to your input and concerns?
Yes
Does this provider offer flexible appointment times?
Yes
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous
September 16, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider late to your appointments?
No, they were on time
by Anonymous
August 25, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
August 08, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider always put the customer first?
Yes, they always put customers first
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
June 20, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
May 27, 2011
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
May 08, 2011
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Map and Directions
51 Locust St Ste 5, Northampton, MA 01060