The dentist did not communicate with me at Monticello Family Dental. He walked in the room and briefly viewed the x-ray and my tooth. Next, he turned to his assistant with instructions and walked out. The assistant gives me a referral and tells me that I need a root canal. I expressed my concern that the doctor should have communicated with me. l left his practice that day for a second opinion. My second opinion turned out to be a blessing. Dr. C. Fruge' viewed the x-ray, asked me a number of questions, tapped my tooth, which the Monticello Family Dental dentist did not do... He concluded that I needed a filling for a cavity and explained everything.
I'm glad I got the second opinion before going forward with a root canal.
I gave Monticello Family Dental a 2 star because the billing lady was very sweet. She apologized about the deposit payment that was not explained to me and the lack of communication.
I trust them to only recommend dental procedures I actually need. I know they care more about my health than they do about making money. They were so nice and professional and even called me to remind me about my upcoming appointment. It's always uncomfortable having to sit through a dental procedure when they use really cold or hot water to rinse your teeth, but they didn't do that here. They made sure that I was comfortable with the water's temperature.
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