Robert Weiss, MD

Robert Weiss, MD
Weiss & Becker 324 E Antietam St Ste 301 Hagerstown, MD 21740
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Were you glad that you had the appointment with your provider?
Not really
Did a staff member acknowledge or greet you when you entered?
Barely
If your child is sick can the pediatrician see him/her on the same day?
No, they usually don't see my child for at least a week
If you didn't want certain vaccines for your child, did the pediatrician respect your decision?
No, but they thoroughly explained why every vaccination was important
Was the provider's staff helpful and knowledgeable?
No
by Peace xxx.xxx.231.219
March 03, 2014
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was the waiting area spacious?
No, but I can always find a seat
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous xxx.xxx.144.2
September 20, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.142.106
May 15, 2013
I was shocked when they dismissed my concerns as unimportant and told me I was just overreacting. I knew that my situation needed attention, and I couldn't believe that they wouldn't even look into it. One thing I don't like, is that I can't be confident that they'll work with me until they find the best solution for me. I'm always worried they're going to just settle with a solution that works.

From birth to age 1 1/2, I was constantly taking my son to Dr.Weiss and kept asking why he never produced any ear wax. He didn't seem to think it was unusual for the ear not to have any wax, but I believed something was wrong. After countless appointments, Dr. Weiss kept saying my son's ears were fine and clear. I even took him to the other doctor's in the practice and they concured with Dr. Weiss. Well, my motherly instincts kicked in and I decided to take him to a specialist.

The specialist determined that my son had significant fluid in his ears and that he couldn't hear. In order to correct the problem my son had to have tubes inserted.

While I'm glad the issue was resolved by the specialist, I often wonder why Dr. Weiss and his collegues never saw the problem? How can trained professionals not see the fluid behind both of the ears but then another doctor spoke of signficiant fluid?

I do not recommend Dr. Weiss or anyone at the facility. Maybe it's time for him to retire.
by Anonymous xxx.xxx.251.31
October 19, 2012
Did this provider rush your appointment?
Not too much, but somewhat
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Were you able to relax during your appointment?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.237.72
September 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Charles Bucklin xxx.xxx.14.249
May 24, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
June 17, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this pediatrician respect your views and opinions on parenting?
Yes, they respected my views and opinions
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
June 01, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's staff friendly?
Yes
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
May 09, 2011
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