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Samuel Norvell Jr, MD

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Samuel Norvell Jr, MD
(28 Reviews)
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9707 Medical Center Dr Ste 130 Rockville, MD 20850
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
November 29, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Would you refer this provider to a family or friend?
Yes
by Anonymous
October 24, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider rush your appointment?
No
Are you going to visit this provider again?
Sure
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider give unbiased advice?
Yes
by Anonymous
September 28, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
September 14, 2011
Was the waiting area spacious?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
September 05, 2011
It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. Their prices were very fair. The level of care you get for the price is outstanding.
by laura
August 22, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
August 18, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
by Anonymous
August 09, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider have reasonable prices?
Yes
by Anonymous
July 13, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider answer all of your questions?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Would you recommend this dermatologist to others?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
July 11, 2011
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Map and Directions
9707 Medical Center Dr Ste 130, Rockville, MD 20850