Janet Ross, MD

Janet Ross, MD
Touro Infirmary 3525 Prytania St Ste 206 New Orleans, LA 70115
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
I found Dr. Ross through word-of-mouth, by asking physicians and their spouses for recommendations on obstetricians. When I asked for recommendations, I’d often get a short list of names, but Dr. Ross’s name came up repeatedly as someone that physicians would choose or had chosen to deliver their own babies. I figured you can’t go wrong with choosing a doctor’s doctor, and her name surfaced again and again for both excellence in technical medical care and exceptional patient communication skills.

From my first appointment, Dr. Ross provided individualized attention that reflected awareness of my personal circumstances. Even when I came to a routine appointment with a lengthy list of questions, she would take the time to really listen to what I was asking, answer my questions, and explain any related issues or concerns. She was also very proactive, going beyond responding to my individual concerns to identify strategies and treatment approaches that could help prevent future issues.

Ultimately, I developed an acute medical condition (unrelated to the pregnancy) that required me to deliver my baby a little earlier than anticipated. She spent a significant amount of time with me explaining my options and the pros and cons associated with each one, which made me feel confident that I could make an informed decision. And the delivery went flawlessly, resulting in a healthy and happy baby. Throughout the delivery, Dr. Ross was calm, encouraging, and empathetic, and her mastery of the technical/medical side of things was readily apparent. With respect to recovery, I was struck by the fact that Dr. Ross’s care in the post-partum period was just as excellent as during the period leading up to the birth. She went above and beyond to make sure I was recovering as expected, giving me her full and unhurried attention just like she always had.


by WJ xxx.xxx.96.57
February 28, 2018
Dr Ross is by far a stand out OBGYN in the New Orleans area. My pregnancy was emotionally stressful and physically hard and with every visit her understanding and support made my pregnancy just a little bit better. Her staff is understanding, non judgmental and comforting not only for you and the baby but even your overbearing family as well. You do feel like family once you've spent nine months and a delivery together. I actually miss not being pregnant and visiting the office and staff monthly-hopefully soon though. As a
Gynecologist she and her staff are consistent staying up on your general health especially keeping your age and family history in mind for breast cancer risks. I was 36 delivering my first baby and she was on top of my condition. Even delivery via emergency c section seemed like old hat to her as she was a calming force and as steady as could be. A prescence that makes the whole scary experience actually joyful and heartwarming.
by A B Mueller xxx.xxx.81.169
October 11, 2014
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider late to your appointments?
No, they were on time
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.99.98
May 10, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.246.74
September 12, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by scott xxx.xxx.232.209
June 11, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Would you refer this provider to a family or friend?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
November 16, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider friendly?
Yes
by Anonymous
November 08, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider's staff seem to respect him/her?
Kind of, but not very much
by Anonymous
October 04, 2011
Did this OBGYN knock before entering the exam room?
Yes, and waited for me to answer before coming in
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this OBGYN promptly notify you about any test results?
Yes, they were fairly prompt
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
September 12, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this provider late to your appointments?
No, they were on time
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider have helpful information available online?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
September 07, 2011
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