River Valley Oral & Maxillofacial Surgery

River Valley Oral & Maxillofacial Surgery
River Valley Oral & Maxillofacial Surgery 930 16th Avenue Moline, IL 61265
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Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
August 03, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Would you recommend this oral surgeon to others?
Yes
by Anonymous
July 29, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Was this provider friendly?
Polite Enough
by Anonymous
June 15, 2011
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
May 19, 2011
They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They told me a little bit about my treatments' risks and benefits, but I still didn't feel like I knew as much as I wanted to know. I knew I would be receiving exceptional care when I saw how new and advanced all of their equipment was there. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable.
by Christie
May 16, 2011
Did this provider listen to your input and concerns?
Yes
Does this provider have helpful information available online?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
April 28, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
April 05, 2011
They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by Sher Bear
April 04, 2011
I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them.
by Daniel
March 13, 2011
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