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River Valley Oral & Maxillofacial Surgery

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River Valley Oral & Maxillofacial Surgery
River Valley Oral & Maxillofacial Surgery
(29 Reviews)
> Get Phone Number & Directions
930 16th Avenue Moline, IL 61265
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Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
I am very disappointed by this practice. Please take note that they only accept Delta Dental. I have great insurance that only costs us a 20% co-pay until we meet the stop loss for the year, in which case everything is covered at 100%. Despite this fact, no one informed us that they do not accept the 'contractual rates' that our insurance recognizes...at least not until we paid 30% up front with the assurance that whatever the insurance over-pays they will refund. After everything was processed and they accepted the insurance's check and I asked for a refund, I was then informed that their doctors choose not to accept reduced/contractual rates. Would have been nice to know up front! I will be taking my business elsewhere and have already informed my Family Dentist's Practice that they should be very selective in referring any patients to this practice for oral surgery, if at all.
by Holly xxx.xxx.219.150
February 18, 2015
very good job on my past oral surgerys from when i was a Kid and now as a Adult getting new Denture oral work Done !
by jay hobson xxx.xxx.236.10
December 04, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
by Anonymous xxx.xxx.27.116
August 18, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the temperature in the office acceptable to you?
Perfect
Did this provider give the impression that they cared about your concerns?
Yes
Do you feel like this provider's office is well staffed?
Definitely
by Anonymous xxx.xxx.220.66
July 10, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
by Anonymous xxx.xxx.233.94
May 28, 2014
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
by Anonymous xxx.xxx.7.221
October 23, 2013
Did you feel safe in this provider's care?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider promptly return your phone calls?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.132.54
June 02, 2013
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous xxx.xxx.129.49
February 13, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.249.143
December 05, 2012
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider remember you by name?
Sometimes, but not always
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous xxx.xxx.217.147
November 18, 2012
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Map and Directions
930 16th Avenue, Moline, IL 61265