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Henry Snead, MD

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Henry Snead, MD
(8 Reviews)
> Get Phone Number & Directions
1114 Flammang Dr Waterloo, IA 50702
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
I called to make an appointment with Dr. Snead. The receptionist asked me what meds I was on. I told her I am prescribed Hydrocodone from my family doctor for pain and I take it responsibly and have never taken more then I am supposed to( she asked). She told me that Dr. Snead would not prescribe Phentermine for me until I was off Hydrocodone for 5 months because I may be a drug abuser!! I was highly offended at this and told her that I AM NOT and never have been a drug abuser!! I then called a weight loss clinic in Cedar Rapids that told me that Hydrocodone would not interfere with me taking Phentermine and I should be able to get a prescription after seeing the doctor. I called back to Snead's office and explained that I talked to another specialist and I requested to talk to Dr. Snead myself but the front desk would not let me even leave my name or number. She was RUDE and she is not the doctor!! I would think that a person has the right to make an appointment and talk to the doctor themselves and not get a consultation from a receptionist!! Very sketchy place and VERY unprofessional!!!!
by Jyll Newell xxx.xxx.119.87
March 25, 2015
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you experience unnecessary pain during your visit?
No
Are you going to visit this provider again?
Sure
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Does this provider use current and safe equipment?
Fairly current
by Anonymous xxx.xxx.74.251
September 05, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by sally xxx.xxx.230.178
July 03, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by DJQ xxx.xxx.187.198
May 03, 2012
Does this provider use current and safe equipment?
Yes
by Anonymous
January 02, 2012
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
September 08, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were you able to relax during your appointment?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
September 03, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you experience unnecessary pain during your visit?
No
Does this provider offer flexible appointment times?
Yes
by Anonymous
April 12, 2011
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Map and Directions
1114 Flammang Dr, Waterloo, IA 50702