Charlotte Dugan, MD

Charlotte Dugan, MD
Northeast Otolaryngology Pc 18000 River Ave Noblesville, IN 46060
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Consumer Feedback

(38 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Michael xxx.xxx.153.253
April 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.125.163
April 11, 2012
by Anonymous
March 06, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was the waiting area spacious?
Yes
by Anonymous
March 05, 2012
They always take that extra step to make me feel special. I always enjoy my appointments here. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. I was happy with the chairs they had in their waiting area. They were so comfortable that I didn't mind waiting. When comparing them to others I have visited for the same condition, they are among the best I have seen.
by Lauren
March 02, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
February 28, 2012
Was this ENT Otolaryngologist friendly?
Extremely Friendly
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
February 20, 2012
Would you recommend this ENT otolaryngologist to others?
I Already Have
by Anonymous
January 03, 2012
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
December 14, 2011
Did you experience unnecessary pain during your visit?
No
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
December 13, 2011
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