Michael Turner, MD

Michael Turner, MD
Indianapolis Neurosurgical Group 1801 N Senate Ave Ste 535 Indianapolis, IN 46202
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.122.179
October 05, 2012
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Was this neurosurgeon friendly?
Polite Enough
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.0.85
October 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.112.7
September 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.60.48
August 10, 2012
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
January 11, 2012
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous
November 28, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
November 22, 2011
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They had a couple of interesting magazines, but their selection wasn't very impressive. They put in the extra effort to make me feel valued and important. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. Dr. Turner is a great doctor.
by Robin Austin
October 08, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Does this provider offer flexible appointment times?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
August 24, 2011
They never left me for an extended period of time and I never felt ignored. The office was easy enough to find, however you may need assistance finding the correct elevator you'll need to use. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice.They have used this new knowledge and technology in my son's last two shunt revision's; they can now adjust the amount of fluid the shunt drains without having to replace the shunt of having surgery. My personal belief is that Dr. Turner is "top in his field." They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.
by Nancy .L.T.
August 01, 2011
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