Donald Phillips, MD

Donald Phillips, MD
Lake Park Clinic 1356 S Lake Park Ave Hobart, IN 46342
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Consumer Feedback

(10 Reviews)
5 star average for Service
4.5 star average for Environment
4.5 star average for Expertise
2.5 star average for Staff
3.5 star average for Recommended
I've been brushed off by other doctors regarding issues that I have. Dr. Phillips always has taken his time with me and offered a variety of treatment options, explanations of each as well as pro's and con's of each. I was diagnosed with a hiatal hernia that I was told was "mild" by another doctor, he gave me an exam and scheduled me for surgery because it wasn't a "mild hernia" at all. I was later diagnosed with Ulcerative Colitis, and I got more information from Dr. Phillips, my family doctor than my specialist (who really only told me what was going on while I was on anesthesia) and what I should be doing to reduce symptoms. If I can't get into my specialist when I'm having issues, I see Dr. Phillips because I know if he thinks its serious enough, I'll be seeing someone immediately. His entire office treats you like you're their family members. Great doctor, great staff, and I trust this man with my life.
by U.C.HotMess
June 01, 2015
Was this doctor's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Does this doctor use current and safe equipment?
by Anonymous
October 21, 2014
I had to wait two weeks just to see Dr. Phillips. I had not been to a doctor in five years and I needed a new general practitioner that was close to work. I also needed help for back pain that I had for 10 years, caused from playing football my whole life, all the way through college. Dr. Phillips treated me like I am a pill junkie when I told him I could not sleep at night due to extreme back pain caused from playing college football ten years ago. He told me to lose weigh and dismissed me. I had to leave work to go to the emergency room five days later because my back was spasming so badly. I got an X-Ray and was then diagnosed with degenerative disc disease. My back still hurts badly as I am waiting for two more weeks to attend physical therapy prescribed by my new doctor. Also, the CAT scan Dr. Phillips scheduled for me was denied by my insurance because I needed to go through physical therapy first. Dr. Phillips just ordered a CAT scan, told me to lose weight, and sent me on my way. Thanks Doctor Phillips. I know now that you obviously have no idea what it is like to play every snap during four years of college football, on top of being a competitive weight lifter my whole life. Dr. Phillips should review his Hippocratic oath a few times. I sure I hope I never become so cold and arrogant in my old age.
by Guy who expects good service for his hard earned money
April 20, 2014
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
March 21, 2013
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Karen
December 26, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider treat every client equally?
Yes, they don't show favoritism
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider have an entertaining selection of waiting room magazines?
by Anonymous
October 16, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
October 07, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Would you recommend this family doctor to others?
I Already Have
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
September 14, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
August 24, 2011
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. It was very easy to get an appointment. They have a very flexible schedule and get me in fairly quickly every time. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. Dr. Lauren Harting was very good about suggesting a specialist when we needed it. Excellent staff!!!
by Joyce G.
March 02, 2011
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