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Carl Lee II, MD

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Carl Lee II, MD
Ear Nose & Throat Institiute Of Southern Illinois
(70 Reviews)
> Get Phone Number & Directions
19 Wolf Creek Dr Swansea, IL 62226
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Consumer Feedback

(70 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Excellent care provider.
Staff is professional and proficient.
Dr. Lee examined and treated me at appointment time.
I was in and out in less than 30 minutes. Impressive.
by Ken Keeney xxx.xxx.98.114
October 29, 2018
Office staff friendly and helpful. Problem is billing practices. Charged $1700 for a very short follow up appointment for a surgery that we assumed would be included in the cost of procedure. Dr. Lee refused to adjust the bill after he was reminded that the surgery was scheduled on the condition that all charges would be incurred by the end of the year. Surgery was December 31. Followup appointment was January 6 and SCHEDULED AUTOMATICALLY by his office.
by Elizabeth xxx.xxx.11.235
March 06, 2017
I've have been trying to find a solution to my issue for almost two years, to no avail. Finally ended up here only to find he has no more clue than the others. His only solution was surgery (and this was after a five minute look at me and a bit of touching along my nose and throat). It's absolutely unacceptable. What sort of doctor doesn't even run tests before suggesting a major surgery? He even admitted he wasn't precisely sure what was causing my problem and that the only solution was surgery. How could he know that? He only spent five minutes with me! On top of that, while I was trying to figure out an appointment originally I saw him very clearly tell one of the staff that he wasn't taking any calls while the nurse was on the phone with a patient. I didn't think much of it at the time but now I'm thinking: What if it had been an emergency? Someone whose pain medicine isn't working or who started bleeding. I would not recomend him to anyone.
by Rose McCarley xxx.xxx.49.127
September 08, 2015
First impression is what I look for. The doctor and staff was great.
by Sherman Sorrell xxx.xxx.211.51
October 27, 2014
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this doctor to others?
I Already Have
Was this doctor friendly?
Extremely Friendly
Is this provider willing to pursue advice from other providers when necessary?
Absolutely
by Anonymous xxx.xxx.57.163
October 01, 2014
Was this doctor friendly?
Extremely Friendly
Did this doctor answer all of your questions?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor's staff friendly?
Yes
Was this provider's staff friendly?
Mostly
by Anonymous xxx.xxx.220.37
April 24, 2014
Was this doctor friendly?
Yes
Does this doctor use current and safe equipment?
Yes
Would you recommend this doctor to others?
Yes
Was this doctor's staff friendly?
Yes
Does this provider remember you by name?
Sometimes
by Anonymous xxx.xxx.4.19
April 07, 2014
Did this provider have reasonable prices?
Yes
Did this provider answer all of your questions?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Are you going to visit this provider again?
Without a doubt!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by frances xxx.xxx.212.65
January 28, 2014
Does this provider promptly return your phone calls?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.233.145
January 16, 2014
Was this ENT otolaryngologist's staff friendly?
Yes, they went above and beyond
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.116.174
November 12, 2013
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Map and Directions
19 Wolf Creek Dr, Swansea, IL 62226