John Schoenwald, MD

John Schoenwald, MD
Osf Medical Group-Southridge 621 Roxbury Rd Rockford, IL 61107
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.68.140
August 06, 2012
I would highly reccomend this physician for many reasons, he is thorough, caring and available to answer questions no matter how menial they may seem. He and his staff are friendly and professional. The only thing with OSF is that in order to make an appointment you must call 2 days prior to schedule it, they do not schedule out more than 2 days from the day you call which makes it hard sometimes when you feel the need to get in quickly for an illness or injury, in that case, there are several outpatient clinics such as Southridge and rock cut for emergency illnesses or injuries, not to mention the hospitals Emergency Room. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all.
by Kat Hermance xxx.xxx.145.187
May 08, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.108.84
April 12, 2012
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider's office too cold?
No, it was fine
by Anonymous
January 16, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
December 20, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
December 20, 2011
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more.
by TraceiaHermance
December 09, 2011
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider late to your appointments?
No, they were on time
Does this provider treat every client equally?
No, they definitely favor certain clients
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous
December 09, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
November 02, 2011
What I liked was how friendly the doctor and staff were here. I felt welcomed and know I will be returning. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately.
by Kim
June 01, 2011
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