Frederico Tepedino, DMD

Frederico Tepedino, DMD
Dental Arts Of Florida 7645 Gate Parkway 103 Jacksonville, FL 32256
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Consumer Feedback

(39 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Let me just say that this business is in one of the safest areas. I had to wait for a little while after I arrived for my appointment. Which was expected since I was an ER patient and new. During my proceedure I didn't experience any pain by the hands of the dr, I could have ripped my head off prior to my visit. I had a absesed tooth in which the root was in my sinus cavity causing a reoccuring sinus infection. after several "ENT dr visits" the Dentist is who discovered what the "root" cause was. only half of a root canal could be done until the infection went down. They are always very careful and gentle. I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help. Every time I come here they always remember me by name and greet me, even if it's been months since my last appointment.
by Cheryl xxx.xxx.248.254
February 18, 2013
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Was this provider's office too loud?
Yes, they need to move to a quieter location
Did your mouth feel clean after your appointment?
No, it didn't feel like they cleaned them
Does this provider treat their staff well?
No, the staff was very mistreated
by Anonymous xxx.xxx.33.167
February 17, 2013
Just a money mill. I had some work done there and the office did not get pre-authorization. So it cost me $1500 that the insurance should have paid.

They took no responsibility for their error. I had been going to them fo five years and never once did I have to call for authorization it was always done by the office. Also, they do not accept my insurance as full payment.

They should have made an adjustment since it was their error. No such luck but they lost seven patients because of their un-professional actions.

by Jim xxx.xxx.111.77
February 10, 2013
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you receive sample toothbrushes or toothpaste to take home?
Many! I got to pick my favorites from a huge selection
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
by lori xxx.xxx.100.23
January 13, 2013
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Was this provider's office too cold?
No, it was fine
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous xxx.xxx.97.254
January 08, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this dentist explain your dental procedure to you?
Yes
Does this provider have helpful information available online?
Yes
Does this provider give unbiased advice?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.63.19
December 10, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is extremely friendly and a very welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. My Garmin made it hard to find the building, but I eventually found it, the staff stayed on the phone with me until I walked through the front door. From the time you are greeted when you arrive until your visit is over you just want to hug everyone you came in contact with. They went above and beyond to providing me with 100% customer satisfaction. Thank You everyone.
by Mrs. Queen xxx.xxx.124.126
May 30, 2012
Dr. Tepedino is by far the best dentist I have ever gone to. I am very confident when I am under his care and he is a very good bed side manner. His staff is very friendly and I am always in and out very fast. I would recommend him to anyone who is not happy with their dentist!
by Beach0828 xxx.xxx.86.186
May 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.214.216
April 23, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
Did this provider rush your appointment?
No
by Gloria Randall xxx.xxx.135.67
April 02, 2012
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