Stephen Carter II, MD

Stephen Carter II, MD
West Atlanta Pediatrics 915 Thornton Rd Lithia Springs, GA 30122
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.7.91
August 13, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Pr.mom xxx.xxx.6.66
April 01, 2012
Was the waiting area spacious?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Did you leave the office feeling satisfied with your visit?
Yes
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
No, they didn't make me feel uncomfortable or stupid
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
January 25, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did they follow up with you after your appointment?
Yes.
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
December 19, 2011
Did you experience unnecessary pain during your visit?
No
by Anonymous
November 30, 2011
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Absolutely! They gave me plenty of information about child safety and nutrition
Was this provider's office too cold?
No, it was fine
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
June 02, 2011
Stephen Carter attended our newborn at the hospital. Her bilirubin level was at a 9 and she had lost 7% of her birth weight. I've spoken to 3 pediatricians, a physicians assistant and 2 dr offices. All of them have stated factually that BOTH of these are completely normal. There was nothing wrong with our daughter. However, Stephen Carter kept us in the hospital an additional day and nearly would not let us go home the 3rd because her bilirubin level was at 10. Also normal! I have since learned that as long as the bilirubin level is under 12 on the 1st day and under 15 on the 2nd day it is PERFECTLY NORMAL, nothing dangerous. Instead, not only did Stephen Carter cause us emotional distress by telling us there was a chance of brain damage, he put my daughter through TORTURE by requiring she be undressed under bilirubin lights all night through which I might add she screamed incessantly because it was cold in the room, would not get warmer & she did not like the mitt over her eyes. Then to top it off, Stephen Carter required we take another bilirubin test and we are being charged for the full amount of this because the insurance company says it was not required BECAUSE SHE WAS NOT IN DANGER and thus did not need the test. Stephen Carter should not be a pediatrician if he does not know his trade. We can’t afford the $400+ additional fees that Stephen Carter has caused us to have to pay because he is a QUACK. Oh yes, and the 7% birth weight loss he was freaked out about? The hospital paperwork states right on it that up to 10% loss is NORMAL. Stephen Carter should not practice medicine if he thinks NORMAL is dangerous and worth freaking parents out about and making them pay for unnecessary tests. In addition to this, I then get a bill for his practicing this quack medicine on my daughter. HIS LICENSE SHOULD BE REVOKED. Bilirubin tests are another form of torture, by the way! He is a child torturer!

by mydaughtersfine
October 06, 2008
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