Helena Bentley, MD

Helena Bentley, MD
Kid Care Pedicatrics-College 2177 Godby Rd Ste B College Park, GA 30349
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does the pediatrician over-treat your child for simple ailments?
Not at all! They give my child exactly what he/she needs
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Absolutely! They gave me plenty of information about child safety and nutrition
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
by Anonymous xxx.xxx.82.132
January 09, 2014
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Would you refer this provider to a family or friend?
Yes
Was this pediatrician friendly?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.224.127
January 08, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Kernelia McKinney xxx.xxx.121.173
August 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.78.122
March 28, 2012
Does this provider treat their staff well?
Kind of, but not very well
Was this provider's office too cold?
No, it was fine
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
February 06, 2012
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Does this pediatrician use current and safe equipment?
Fairly current
by Anonymous
January 20, 2012
They definitely don't have a good professional reputation within my community. Everyone knows they're not trustworthy at all. I had to wait a few weeks to get an appointment but I eventually got in. They don't always adhere to the customer is always right policy here. Although I have seen them apologize for some mistakes it doesn't happen very often.
by kim
October 12, 2011
Were you able to relax during your appointment?
Yes
by Anonymous
August 17, 2011
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Yes, they have a nurse practitioner or doctor on staff when the pediatrician is unavailable
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
August 08, 2011
They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified.
by Veronica Dukes
August 08, 2011
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