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All Smiles Family & Cosmetic Dentistry

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All Smiles Family & Cosmetic Dentistry
All Smiles Family & Cosmetic Dentistry
(7 Reviews)
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95 Wolf Creek Boulevard Dover, DE 19901
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
5 star average for Value
Dr. Neena and her staff are wonderful. Our whole family has been with her for the past 3 years. She is very patient and knows how to work with young children. She told my daughter that she was the bravest little girl she's worked with. (My daughter she had to get a baby root canal). Establishing a good rapport with young children is important to establish so they are not frightened should they need other procedures besides the routine cleaning. Can't say enough about this group --they are the best.
by Q7 xxx.xxx.19.193
February 07, 2017
Did they follow up with you after your appointment?
Yes.
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you experience excessive oral pain after you left your appointment?
Yes, it took a long time for me to recover
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.33.103
October 31, 2012
I was a patient at this dentist for two years. I left the practice when they completely abandoned me during my daughter's dental emergency. She knocked her front tooth clear out of her mouth and her other front tooth was dangling precariously. This was on a Friday morning. I called the office and there was no answer. I left a message as instructed to do so for an emergency. No one from the office ever called me back! Thankfully, I was able to find another dentist who was willing to see her and take the appropriate x-rays later that morning. But there's no excuse for Dr Neena and her office to completely ignore my phone. I promptly switched dentists after that experience but there were other issues with this dentist. On several occasions, I've had dental exams cancelled on me at the last minute because Dr Neena decided not to show up that day. And then they told me that they couldn't reschedule me for at least 2 months!
by Jen xxx.xxx.179.106
June 18, 2012
The office was very easy to locate. I didn't have any trouble finding it at all. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. Not only was I able to watch TV during my dental procedure, they had a ton of magazines for me to look through as well. I barely even noticed that my dental procedure was going on because I was fully entertained the entire time. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question.
by Lisa
July 13, 2011
I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. My teeth cleanings have always been very comfortable, and I've never experienced any pain. They always go above and beyond to make sure I'm relaxed. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more.
by Zombiewoof
April 11, 2011
They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They paid close attention to me and all of my questions were answered. They definitely care about patient comfort because they have the best waiting room chairs I've ever seen. I could have easily taken a quick nap while waiting for my appointment. My teeth cleaning didn't feel rushed at all. They always take the time to make sure they are thorough. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help.
by chantel
March 09, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
February 28, 2011
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Map and Directions
95 Wolf Creek Boulevard, Dover, DE 19901