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Gregg Kennedy, MD

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Alpharetta, GA

Wellstar Family Medicine

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Wellstar Family Medicine

Alpharetta, GA

Wellstar Family Medicine

Alpharetta, GA
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Gregg Kennedy, MD
First Med Of Forsyth
(33 Reviews)
> Get Phone Number & Directions
907 Buford Rd Ste 300 Cumming, GA 30041
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Consumer Feedback

(33 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Was this doctor's staff friendly?
Friendly Enough
Were the waiting room chairs comfortable at this doctor's office?
They were average
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Does this doctor use current and safe equipment?
Yes
Does this provider take that extra step to make you feel special?
Not really
by Anonymous xxx.xxx.77.251
July 22, 2014
I came to Dr. Kennedy after a Google search that led me to his office. I was greeted with a prompt, "yes we can get you in, would you like to come in today?" I was surprised by the quicker than usual appointment time, and after working four 12's in a row in the ER I was ready to relax and catch up on some ZZZ...but after changes in providers due to insurance issues and needing an RX refill I did not argue. I did let the woman know that today was my day off, and I had both my children with me. She assured me that would not be a problem. As I arrived I was greeted by the woman at the counter who was cheerful and nice. I proceeded to wait in the waiting room for about an hour, which I was thinking to myself.... why did you say you could get me in early? This is not at all what made my experience bad, however. Being an Emergency Room RS, BSN, I do understand and expect emergencies/delays/ect. This is all but normal in a medical setting. My vitals were taken, and I was put in an exam room where I proceeded to wait for some time. My daughter was quietly playing on her tablet and my son was eating a bottle when the doctor entered the exam room. He immediately started scowling and without greeting me, snarled, "you expect to have an appointment with me and you've brought your whole family along?!" I was in disbelief, I actually thought the man was kidding at first. I said, "Sir, if you are serious I did mention the fact that I had my children with me due to this being my day off.." He snarled, "Well no one asked me, did they?" He sat down, opened his laptop, (still huffing and puffing) then said, "I just cant do it, i'm not going to do it. Come back when you don't have 'them' with you.", as he pointed to my children. Dr. Kennedy walked away as I struggled with the door and getting the stroller out of the exam room. I Have been working as a medical professional for 5 years and never have experienced a physician with such terrible bedside manner (to put it in a very nice way). Needless to say, I will NOT be going back and I will relay my experience to anyone who wants an honest account of this physician.... I don't know what your personal experience with this man was, but I am here to tell you from an HONEST standpoint go somewhere else. Very appalling and disappointing.
by Brandie M xxx.xxx.50.192
October 30, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Does this provider have a good professional reputation within your community?
Not really, it could be better
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.37.66
July 25, 2013
Did this family doctor answer all of your questions?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.246.165
June 10, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did this family doctor answer all of your questions?
Yes
Does this provider give unbiased advice?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.4.93
January 24, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider always put the customer first?
Yes, they always put customers first
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Star xxx.xxx.50.128
January 15, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.64.255
October 29, 2012
They answered most of my questions but I could have used more information. Their staff was not friendly at all, I didn't feel welcome there. I felt like my needs were mostly met, but they didn't make any extra effort. It was pretty hard to find the building, but I eventually found it. I would never visit them again. I was very disappointed.

The staff would not return my phone calls when I attempted to find out the results of my lab work. When I did manage to speak to a live person, they acted like they were doing me a favor by talking to me. I think health care providers forget we are paying them to provide a service and we do have choices. My choice will be to go elsewhere in the future.
by ValK xxx.xxx.60.38
August 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.15.245
May 16, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Blaise Phillips xxx.xxx.10.53
April 11, 2012
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Map and Directions
907 Buford Rd Ste 300, Cumming, GA 30041