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Leonel Hernandez Toledo, MD

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Leonel Hernandez Toledo, MD
(5 Reviews)
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1777 S Andrews Ave Ste 202 Fort Lauderdale, FL 33316
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
2.5 star average for Recommended
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.35.53
January 24, 2014
Were you able to relax during your appointment?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.44.168
November 04, 2013
I came to this doctor because I have random bouts of uncontrollable vomiting, and have since I was a child. I could only get an appointment after constantly calling the first time. Then when I come in finally he seems to care and try to find out what's going on because obviously this isn't normal for a 21 year old. I get blood work done outside of his office and then go in for an endoscopy. Afterward I get a prescription to help. It barely does anything. But I keep at it. After two months I try and make a follow up appointment but to no avail. I keep calling during the office hours stated on his answering machine 9am-5pm but I get nothing. No call backs no answers. A month goes by and now my symptoms have worsened. On one of the worst days I've had in desperation I call again and again. During business hours and receive no response finally at 4pm I reach someone. I ask first of all how come no one has gotten back to me the woman is rude saying "I haven't checked the messages and we don't take emergencies." I try and speak with her trying to find out why no one in a month hasn't gotten back to me. But instead every time I try and speak this woman just asks over and over "Can I help you with something. "

This is outrageous, when a patient is calling and continues to leave messages with no response something is wrong with that office. I hate the treatment I have received in this office. I also hate that at the age of 21 I still have random bouts of uncontrollable vomiting and with no explanation in sight. When I had finished my endoscopy Dr. Hernandez only claimed that my condition was similar to acid reflux. No diagnosis at all. The only reason I am even thinking about returning to this over priced, poorly managed office is because I have no other option. If I did I would run screaming from the very mention of this office.
by Anonymous xxx.xxx.221.5
April 29, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Was this provider's staff friendly?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
by anonimous xxx.xxx.170.122
October 05, 2012
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
October 31, 2011
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Map and Directions
1777 S Andrews Ave Ste 202, Fort Lauderdale, FL 33316