I came to this doctor because I have random bouts of uncontrollable vomiting, and have since I was a child. I could only get an appointment after constantly calling the first time. Then when I come in finally he seems to care and try to find out what's going on because obviously this isn't normal for a 21 year old. I get blood work done outside of his office and then go in for an endoscopy. Afterward I get a prescription to help. It barely does anything. But I keep at it. After two months I try and make a follow up appointment but to no avail. I keep calling during the office hours stated on his answering machine 9am-5pm but I get nothing. No call backs no answers. A month goes by and now my symptoms have worsened. On one of the worst days I've had in desperation I call again and again. During business hours and receive no response finally at 4pm I reach someone. I ask first of all how come no one has gotten back to me the woman is rude saying "I haven't checked the messages and we don't take emergencies." I try and speak with her trying to find out why no one in a month hasn't gotten back to me. But instead every time I try and speak this woman just asks over and over "Can I help you with something. "
This is outrageous, when a patient is calling and continues to leave messages with no response something is wrong with that office. I hate the treatment I have received in this office. I also hate that at the age of 21 I still have random bouts of uncontrollable vomiting and with no explanation in sight. When I had finished my endoscopy Dr. Hernandez only claimed that my condition was similar to acid reflux. No diagnosis at all. The only reason I am even thinking about returning to this over priced, poorly managed office is because I have no other option. If I did I would run screaming from the very mention of this office.
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