Michael Henner, MD

Michael Henner, MD
Dermatology Group 515 W State Road 434 Suite 210 Longwood, FL 32750
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Consumer Feedback

(56 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider have helpful information available online?
Yes
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
August 17, 2011
They always make sure to return my phone call as soon as possible. They've never left me waiting. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. Dr Henner is a wonderful doctor, patient and kind.
by Sharon
August 15, 2011
Did this provider have reasonable prices?
Yes
by Anonymous
August 14, 2011
Dr Henner is one of my favorite doctors. He is soft spoken,kind and gives the best shots without pain that I have ever experienced. He has a fantastic staff as well. I highly recommend this doctor-have been going to him for many years.
by Lisa Price Spak
July 10, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider have an entertaining selection of waiting room magazines?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
July 06, 2011
The doctor and staff were friendly, respectful of my elderly parent, patient with her repeated questions, gentle and kind.
by uforia
June 29, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
June 16, 2011
Was the waiting area spacious?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
May 11, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have.
by RobPatton
April 27, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
April 25, 2011
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