Michael Henner, MD

Michael Henner, MD
Dermatology Group 515 W State Road 434 Suite 210 Longwood, FL 32750
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Consumer Feedback

(56 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by RumorsFly xxx.xxx.47.105
February 12, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Norman xxx.xxx.218.70
January 19, 2013
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this dermatologist answer all of your questions?
Every question I had was answered thoroughly
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Patsy Crowe xxx.xxx.101.132
November 23, 2012
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by ed xxx.xxx.5.176
November 20, 2012
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by karen levin xxx.xxx.180.10
October 09, 2012
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous xxx.xxx.17.13
October 01, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Would you recommend this dermatologist to others?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider offer flexible appointment times?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.201.149
September 26, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this dermatologist's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.229.30
September 24, 2012
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider promptly return your phone calls?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the waiting room chairs comfortable at this dermatologist's office?
They were average
by Biff Kramer xxx.xxx.35.25
September 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.54.250
September 17, 2012
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