Michael Henner, MD

Michael Henner, MD
Dermatology Group 515 W State Road 434 Suite 210 Longwood, FL 32750
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Consumer Feedback

(56 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
December 04, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Would you refer this provider to a family or friend?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
November 29, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did you experience unnecessary pain during your visit?
No
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous
November 22, 2011
Did you experience unnecessary pain during your visit?
No
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
November 09, 2011
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you feel safe in this provider's care?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
October 27, 2011
The office was very easy to locate. I didn't have any trouble finding it at all. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance.
by Patricia Ward
October 24, 2011
It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They made the extra effort to make sure every question and concern I had was addressed. They are always prepared for my appointment and remember everything about me.
by C Hoover
October 24, 2011
Would you refer this provider to a family or friend?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Anonymous
September 27, 2011
This office is so pleasant and comfortable that I even wanted to quit my job and go to work there. I am completely at ease with both Dr. Henner and his staff. I've never been left sitting in the waiting room for a long period of time. Dr. Henner is very good in explaining the skin condition and what procedures need to be taken.
by Debi
September 26, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
September 06, 2011
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