Western Dental Centers

Western Dental Centers
Western Dental Centers 751 W Shaw Ave Clovis, CA 93612
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Consumer Feedback

(10 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.252.116
November 21, 2013
So my first experience is when i made my first appointment to this office. New patients have to make a appointment with a call center..so when i got to my appointment there was no records of my appointment. they couldnt see me and i wasted my time and gas driving over there. i call back that call center and told them what had happened and they said i do have a appointment but it is too late because i had already left. was i suppose to wait there even though they were not going to see me?? my second experience was when they put 2 fillings in. it has been a month and 1 of my fillings is still aching because my filling is too big so it is making my teeth ache. When i close my mouth one side of my teeth touches first then the other side. i made a appointment to get it fixed. My appointment was at 3 and they called my in at 2:55pm.. i was excited i didnt have to wait long until i got in there and they tell me that the doctor is finishing up his lunch. I waited for a whole hour until someone came and told me that my doctor isnt there and there is no one that can fix my teeth. so i waited a whole hour for nothing..I was so angry..i have 2 jobs and i do not have time for this. i went in and got 4 wisdom teeth pulled and that doctor was decent and nice..but then the dental assistant was looking else where when she had a tube in my mouth to suck the suliva and held it down my throat and choked me. overall i did not have a good experience at all. They wasted time and did a bad job on my teeth. the receptionist is rude and they need to learn how to do their job.
by Anonymous xxx.xxx.69.36
May 16, 2013
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.42.217
July 22, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.58.208
April 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.16.125
February 14, 2012
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
by Anonymous
January 03, 2012
I'm not positive that they wouldn't recommend a dental procedure I didn't need just to make more money. There's been a few times that they've suggested I get something I didn't need. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They have a very good professional reputation. I know that I'm under the care of an expert. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable.
by Lou1964ful
September 26, 2011
Was the waiting area spacious?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
September 07, 2011
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
July 09, 2011
Will NEVER go back. my child had a horrible experience when they were trying to rush to get the job done quick.

In addition, theier billing deparmtnet did not do their job and has caused the claiming process to be so complicated and DENIED by my insurance.
by comment2010
November 15, 2010
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