Western Dental Centers

Western Dental Centers
Western Dental Centers 1720 Hatch Road Ceres, CA 95307
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Consumer Feedback

(16 Reviews)
Service
2 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
4 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Not really
Does this provider remember you and your circumstances at every appointment?
Not really
Were you provided with payment plan and fee information before your dental treatment was scheduled?
No
Did this provider thoroughly explain the risks and benefits of your treatment?
No
by STILL IN PAIN xxx.xxx.41.90
September 23, 2015
Was this provider helpful about using your insurance coverage?
Absolutely yes
Did you leave the office feeling satisfied with your visit?
Completely!
Did your teeth cleaning feel rushed?
No
Was this dentist friendly?
Yes
Was this dentist's staff friendly?
Yes
by Anonymous xxx.xxx.165.75
March 01, 2014
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous xxx.xxx.130.250
January 13, 2014
Wait time is horrible, 3+ hours past appt time. I'm having to go back because the tooth they fixed really hurts 3 months after they "fixed" it. Lied about payments, said my payment would be automatically lowered after I paid so much only it find that the woman changed her story after I contacted corporate. Even when I pay more than the minimum, they still want a full payment every month, even though I have credit from the last payment. The staff thinks they're better than the patients, and kind of looks down their noses at you. They also don't care if the Novocain works or not. The dentist I had drilled for 10 min after I told her I could still feel everything, then acted annoyed when I cried from the pain.
by Ginger xxx.xxx.177.181
November 04, 2013
Very disappointed with western dental stopped going to the one in Modesto
Because they make you wait forever went to the one in ceres and the first to times was happy with it but now it's worse then the one in Modesto waited 3 hours and had to ask twice if anyone was going to see me and by the end of the 3 hours they finally tell me my insurance only covers cleaning when I made the appointment was told it covered temporary fillings cleaning and extractions and to top it off was told I'd have to come back another day for the cleaning which makes no sense they did nothing for why I went in in the first place but now want me to go back and wait 3 hrs for a cleaning horrible service they just want to bill insurance for as much as they can which is why they take so long in first place they schedule to many people for the staff they have and the staff walk way to slow like no one is waiting on them don't go there if you have medical there are plenty of other dentist that take it now wish I would of looked that up first all western denials are horrible at what they do
by Chloe xxx.xxx.191.32
July 09, 2013
Did this dentist provide helpful oral health techniques you could practice at home?
No, I wasn't given any helpful advice
Would you recommend this dentist to others?
Absolutely Not
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Did this provider ever postpone your appointment?
Yes, it's usually postponed at least a week
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.57.243
April 16, 2013
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Was this provider's office clean?
It could have used some cleaning
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Did this dentist pressure you to get any unnessary dental procedures?
Somewhat, it was kind of uncomfortable
by HATE WLESTERN DENTA xxx.xxx.5.207
September 22, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by NANCYG xxx.xxx.68.136
September 04, 2012
They ignored my questions and my appointment seemed rushed. Their staff was not friendly at all, I didn't feel welcome there. They didn't help me as much as I was hoping and didn't answer all my questions. I would never visit them again. I was very disappointed. They barely acknowledged me and rushed me in and out of the office. I hate western dental very poor service and waiting to be seen can take all dam day long so fustrating ugh...even thinking of this office makes me mad
by Anonymous xxx.xxx.128.56
August 26, 2012
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
by Anonymous xxx.xxx.144.59
August 08, 2012
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