Guy Mendivil, DDS

Guy Mendivil, DDS
Bakersfield Orthodontics 515 W Columbus St # A Bakersfield, CA 93301
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Have never met the doctor and have been there twice, the office staff is rude and hostile and treats you like trash, we are there for medical reasons not for fun they need to change their methods of treating people, we are just human beings.
by jane xxx.xxx.68.108
October 20, 2015
Waiting for appointment was a long wait doesn't seem to be any organization I checked in as soon as I got there had two people in front of me and waited an hour had 5 people come in after me and they were taken back before me. I finally went to window and was told I was next. I have seen others have the same problem on other appointments I have had. Guess if you sit quietly they will continue to let you sit. I suggest when you get checked in take note of how many people are ahead of you and start watching the door for who show up after you because no telling how long I could have set there had I not said anything.
by Teata xxx.xxx.104.67
March 11, 2014
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you feel safe in this provider's care?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Jocy xxx.xxx.66.239
March 18, 2013
I was never able to relax during my appointment. I was on edge the whole time. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. Every time I visit, I have to remind them why I'm visiting them. It makes me feel like they don't care about me. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I can say with absolute certainty that I will never be giving them a recommendation. This care provider was in Orange county before. He tried unnecessary dental treatments to make extra money. He is only interested in making big $$. He said I have overbite. when the xray did not show this, he made me do another xray by pushing my lower jaw back to the point that it was painful. I was 14 at the time. Now I realize that was a ploy to show I had an overbite through an xray when I really did not.
by sami xxx.xxx.232.102
January 06, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.238.44
April 05, 2012
All 3 of my kids got braces from dr. mendivil. One still has them. He is so friendly and gentle, they don't even mind going that much. They took my insurance, so I hardly had to pay anything. Lucky they let me split up my part into payments. I only wish they had appointments on the weekends, so we didn't have to miss school.
by Stephanie xxx.xxx.115.176
April 03, 2012
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider rush your appointment?
No
Would you recommend this provider to others?
I Already Have
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
June 29, 2011
When I told them about my situation, they were somewhat understanding, but they could have been more caring. They didn't try very hard to understand where I was coming from. Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They didn't tell me very much about my treatments' risks and benefits. I still felt like I had to do my own research. My son was non compliant but the guy who decided the charge was not even helping us he just butted in and the girl that was helping us made a face like do not listen to him...then when he seen us in the parking lot again told me about the fees he was not professional at all but over all I kept takng my kids there....
by greenapples
June 02, 2011
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