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Josefina Cancino, MD

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Josefina Cancino, MD
Dhci
(11 Reviews)
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144 Winston Ct Smyrna, DE 19977
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Please enter your review here.
by Miranda xxx.xxx.201.66
November 10, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.131.69
April 03, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.200.226
September 05, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.251.143
May 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.100.236
March 18, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
December 14, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider give unbiased advice?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
December 05, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Was this family doctor friendly?
Extremely Friendly
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider's office too cold?
No, it was fine
by Anonymous
November 07, 2011
My first initial appointment to see the Dr. seemed fine, but the secretaries appear disorganized and completely out of flow with what they were supposed to be doing. My wait for the first apt was over an hour. However when I came in for my followup apt it was only a few minutes. I went in to follow up on labwork where I discovered I had high chloesterol. I felt her help was very vague in the matter along the lines of dietary restrictions, I've always been in good health and never had a need for anything special dietary wise so this was new ground for me and it would of been nice to have a doctor who could break it down for me in other ways than saying it's fat. So I had to do the research all on my own. A few weeks later I needed to be seen because I was sick. I called during normal business hours and it went to voicemail, I left one and never got a return call back. I was very specific letting them be aware that I am 7 months pregnant had diarrhea,a fever and my abdomen was broken out in a huge rash all weekend. I felt that with my situation a return call would definately be warranted. Over 24 hours later... nothing. Thank goodness I had a secondary doctor, however an hour away. I called them, got a real person not voicemail and they fit me in that day, which is what I was hoping for with Dr. Cancino. I can't say that I blame her, I blame more so the staff for not following up with the job duties and answering patient voicemails left during their regular business hours. Needless to say, I think I'll stick with my other Doctor and the hour drive to get to him compared to the 10 min drive to Dr. Cancino, but from my experience it's better to go to an office where the staff has it together and secretaries pick up the phone instead of allow it to drop into voicemail.
by Shas
September 13, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider have helpful information available online?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
July 11, 2011
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Map and Directions
144 Winston Ct, Smyrna, DE 19977