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Frank Mongillo, MD

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Frank Mongillo, MD
(10 Reviews)
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26 Elm St New Haven, CT 06510
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Was this doctor's staff friendly?
Not Really
Was this doctor friendly?
Friendly Enough
Did this doctor answer all of your questions?
No, I left confused and frustrated
Would you recommend this doctor to others?
No
Did you feel that your visit with the provider was time well spent?
Not really
by Anonymous xxx.xxx.110.21
April 22, 2014
Was this provider's office easy to locate?
Fairly Easy
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Would you recommend this internist to others?
I Already Have
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Nicki xxx.xxx.81.201
January 07, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.107.221
March 13, 2012
Did you feel safe in this provider's care?
Yes
by Anonymous
February 15, 2012
As a side note, on my way to the appointment I was worried that I must have gotten wrong directions because I was practically out in the boondocks by the time I reached their building. I almost turned around because I was sure I must have passed their office, but to my surprise it was just really inconveniently located. I had to wait forever after I arrived for my appointment. They were running really behind and I was disappointed because it threw off the rest of my day. They had some annoying music playing in the background here, but it didn't bother me much. It was pretty quiet. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating.
by xavi
December 05, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider give unbiased advice?
Yes
by Anonymous
October 19, 2011
They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
by maria narvaez
October 19, 2011
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Anonymous
September 29, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Would you recommend this provider to others?
I Already Have
by Anonymous
March 14, 2011
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
by Anonymous
February 28, 2011
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Map and Directions
26 Elm St, New Haven, CT 06510