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Vernon Rubick, DO

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Vernon Rubick, DO
North Springs Family Medicine and Urgent Care
(112 Reviews)
> Get Phone Number & Directions
8540 Scarborough Dr. Suite 100 Colorado Springs, CO 80920
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Consumer Feedback

(112 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.231.194
June 10, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.126.220
June 04, 2013
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
by Anonymous xxx.xxx.0.11
May 16, 2013
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous xxx.xxx.0.163
April 29, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.255.110
April 04, 2013
Was the waiting area spacious?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.252.202
March 22, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.197.70
March 12, 2013
Was it easy to make an appointment with this provider?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.109.201
March 07, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.117.213
March 05, 2013
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.208.35
February 18, 2013
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Map and Directions
8540 Scarborough Dr. Suite 100, Colorado Springs, CO 80920