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Vernon Rubick, DO

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Vernon Rubick, DO
North Springs Family Medicine and Urgent Care
(112 Reviews)
> Get Phone Number & Directions
8540 Scarborough Dr. Suite 100 Colorado Springs, CO 80920
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Consumer Feedback

(112 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
I was a patient of Dr. Rubick's for over 7 yrs. I stayed with him through his transition to his new practice. He told me he liked to help people. He told me that he handpicked his staff for his new practice; that he wanted his patients to come to a place where they felt comfortable and welcome. It sounded to me as though he had a vision. Last year I blacked out and had an automobile accident. I called to tell him what happened. He had his staff call me back and tell me he cancelled my next scheduled appointment, that he wanted me to see another doctor, that he wasn't wasting another hour with me. I'm sure it was a medication that caused my blackout. Now I am searching several websites to recant the positive reviews I gave him since they no longer apply. I'm seeing reviews where patients are told by the office manager not to come back. (At least I had the luxury of staff that were probably familiar with me telling me I was dropped). Also reviews of poor service and changes of his original concept. Early on, I rarely saw a negative review about him. I guess he has lost his vision. Although I was originally devastated by being dropped; it no longer sounds like a place I would want to support. Sad.
by Nancy xxx.xxx.88.38
September 22, 2013
Does this provider give unbiased advice?
No. I didn't trust their motives.
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Was this family doctor's staff friendly?
Not Really
Is this business in a safe neighborhood?
No way!! Be aware it is very unsafe and I was scared
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
by Anonymous xxx.xxx.88.44
September 20, 2013
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Was there annoying music playing while you waited or during your visit?
Yes, it was downright irritating!
Does this provider treat every client equally?
No, they definitely favor certain clients
Does this provider remember you by name?
No, and they don't make an effort to even try
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
by steve xxx.xxx.11.36
September 19, 2013
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
Was the waiting area spacious?
Yes
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous xxx.xxx.88.26
September 06, 2013
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Does this family doctor use current and safe equipment?
Yes
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous xxx.xxx.144.6
September 05, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider listen to your input and concerns?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.246.251
August 15, 2013
Does this provider have helpful information available online?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous xxx.xxx.57.78
August 07, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider prominently display their diplomas or business license?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.55.216
July 22, 2013
by Anonymous xxx.xxx.195.138
July 20, 2013
Does this provider offer flexible appointment times?
Yes
Was the waiting area spacious?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider rush your appointment?
No
by Chissah xxx.xxx.0.11
July 09, 2013
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Map and Directions
8540 Scarborough Dr. Suite 100, Colorado Springs, CO 80920