Richard Bell, MD

Richard Bell, MD
Richard CH. Bell, MD 1607 Mission Drive, #300 Solvang, CA 93463
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Consumer Feedback

(5 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
1 star average for Value
Does this psychiatrist promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did this provider take time with you at your appointment?
No
Did this Provider let you know upfront what the approximate cost of the services would be?
No
How would you compare this provider to others in his/her field that you have visited?
The worst
Did a staff member acknowledge or greet you when you entered?
No
by disappointed xxx.xxx.157.158
May 06, 2014
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did you spend a lot of time in the waiting room at this psychiatrist's office?
The wait wasn't terrible, but it wasn't the best
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.61.82
December 09, 2013
In this day-and-age, many people besides myself, like to review providers' online presence prior to their visit. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. When call for an initial appointment, the friendly receptionist interacts well, and sends forms to be completed prior to the first appointment. But after that initial interaction with her, her customer service skills rapidly decline. It's next to impossible to reach anyone by phone; it seems VMs just enter a black hole somewhere. This is even true for my other providers who have tried to connect re my care! It's like pulling teeth to get basic patient information, but is that her or him?

Have often had to wait a long time, and not only do they provide just a couple of magazines/newspapers, but they are generally quite outdated. I've never noted too much "smelly stuff" which is great - even in the clean, well-maintened restroom.

If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best. I believe Dr. Bell means well, but the stress caused by lack of ability to reach anyone at the office has outweighed much of the benefits of seeing him.
by Anon xxx.xxx.233.115
March 18, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Is this psychiatrist easy to reach in an emergency?
Absolutely! I can always count on them
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
October 04, 2011
Was this psychiatrist's staff friendly?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you spend a lot of time in the waiting room at this psychiatrist's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
May 30, 2011
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